DPR Construction asked my team and I to take on this complex project and help develop a software model that could resemble familiar construction meeting white-board drawings and documents that boiled down the user-experience to a very simplistic model that everyone from plumbers to electricians and city-planners understood.
We started with Information Architecture - in order to essentially look at all the content and functionality on an even level and with all audiences considered.
After an initial IA was established, we itemized every single user-task for all user audiences and defined the required actions and outcomes.
Developing user-models to consider for these different audiences took many forms and we experimented with familiar models that brought tremendous feedback and insight.
Each view and functional user-task was wireframed in detail with functional notes to ultimately finalize necessary functionality.
The visual design was challenging in that it was critical to create a design in which critical information would be noticed along with a clear user-interface that could be learned easily.
The Gantt chart was one of the most essential screens where all users spent most of their time observing their task in context and connection with other teams' tasks.
Straight for user-observation sessions, we developed a hybrid design for users to view high-level detail and specifics for tasks in this familiar "pull-screen" where we adapted a post-it note style mapping we observed into the overall user experience.
